Knowledgebase

The knowledgebase is organized into different categories. Either choose a category from below or search the knowledgebase for the answer to your question.

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Categories

Billing (2) Common billing questions are answered here.	cPanel (5) The most common support questions regarding our hosting platform.	Domain Names (1) Answers to common domain name question can be found here.
Email (4) You will find the most common answers regarding email questions here.	FTP (5) Some of the most common questions and answers we receive regarding FTP can be found here.	General (1) General F.A.Q's are answered here.
Knowledgebase Status - In Development (0) We are constantly adding to our knowledgebase with frequently asked support questions.	Sales (12) Our most popular pre-sales F.A.Q's

Most Popular Articles

How long is the set-up time for my new hosting account?
How long does it take for my account to be set up?Short answer: Up to 24 hours on a working daySecurinet.co.uk performs automatic and manual...
Views: 387

What Datacenter do you use?
530 West 6th StreetLos Angeles, CA 90014Our provider houses all its equipment at the premium carrier hotel - TelecomCenter, situated in...
Views: 358

Do you have live support?
Yes we do!Securinet.co.uk staff are often on live support ready to assist you and answer any questions you have. Our staff volunteer to be on...
Views: 350

Do you allow your reseller plans to oversell?
Yes we do. We enable overselling on all reseller accounts. Overselling allows you to sell more resources than you actually have, but can only use...
Views: 349

Can you migrate my accounts for me?
Indeed we can!Securinet.co.uk will migrate up to 25 cPanel accounts free of charge. We will troubleshoot any problems associated with the...
Views: 338